Turn it upside down and you will see 6 or 7 phillips screws. I can only suspect that is part of the problem. The shredder is not too bad to take apart, the head comes apart from the body of the shredder. In step 6 a pop up window should come up after I select Replace the YellowToner Cartridge in the menu, that that is supposed to say "Do you want to replace a toner cartidge?" but for whatever reason, that popup window is not appearing on my copier. The on page 57 of the Troubleshooting Guide, it covers replacing the toner cartridge. all they talk about are "low toner" and "invalid toner". I have searched everything I can think of, and read the Toshiba touble shooting guide and the regular manual, and have found nothing like this. STAPLES MAILMATE PAPER SHREDDER COLOR: black and brushed silver MODEL SPL-727MM Preowned In good condition Staples SPL-727MM Mailmate Personal Junk Mail Shredder/Credit Card Shredder Crosscut Paper Shredder On and off& amp over heat sensor 1.5 gallon basket light weight pull out bin rubberized handle make emptying easy Throat width 6' 152.4MM. It keeps telling me to wait while it loads new toner, only to finally go back to the same two error messages each time. Still kept getting the Replace Yellow Toner message as well as "Only the black can be printed." I have pulled out, and replaced the toner cartridge probably 20 times, cleaned everything a dozen times, and rebooted the copier nearly a dozen times including one time where I held down 8-0 and another where I held down 5-0 as it rebooted. We develop innovative new products from initial concept ideation to final production for domestic and. Yes, I mean sputid.Reviewed in the United States on August 11, 2013I am a complete and total fool for buying this thing. E.1.0 out of 5 starsDon't make the same sputid mistake I did. You can even damage the cutting blades because of the small metal parts. They are located underneath two of the shredders feet. Staples MailMate M3 shredder offers 30 minutes of continuous shredding and. The screws can only be accessed through the bottom of the waste bin enclosure. I have two of these machines, so I even tried swapping out the yellow cartridge from the other copier to see if that worked, and it did not. Spark Design LLC, award winning product design. Staples mailmate m3 shredder manual Top critical reviewAll critical reviews L. Step 2: Separating the Shredder Top From the Waste Bin Enclosure The shredder top sits on top of the waste bin enclosure and is held in place by two Phillips screws. It just keeps saying Replace Yellow Toner Cartridge. It is not giving the error about it being an invalid cartridge. I purchased an authentic Toshiba toner cartridge, installed it according to the instructions, but it is not recognizing it as a new full cartridge. I recently purchased a Toshibe e-Studio 3555c copier, and the yellow toner was empty. Staples also makes larger models for more demanding shredding needs, as the M3 can only feed 12 sheets of paper at a time and only has a 1.8 gallon capacity.My Toshiba e-Studio 3555c is not recognizing my new yellow toner cartridge. Staples is currently running the M3 on sale on their web site for $79.95, with a $20 rebate, which makes it an attractive solution for SOHO applications. No more opening up envelopes, just feed them through and the M3 utterly destroys it and its contents like a rabid school of piranha fish. Well, not with the new Staples MailMate M3! As you can see in the video recorded by my wife Rachel, the M3 makes easy work of junk mail envelopes, even ones with fake credit cards in them - as well as paper with staples and all those AOL CD's you always wanted to do bodily harm to. The problem with most home office shredders is that you actually need to open the junk mail and feed it through, sheet style. We've become so inundated with junk mail at the home office and I've had to handle so many confidential documents for clients that need to be destroyed that it finally necessitated the purchase of a home shredder.
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